The DO's and DON'Ts of Contract Cleaning From One Who DID and DIDN'T

by Richard D. Ollek, CBSE



Book Details

Language : English
Publication Date : 5/5/2011

Format : Softcover
Dimensions : 6x9
Page Count : 176
ISBN : 9781456759797
Format : Hardcover
Dimensions : 6x9
Page Count : 176
ISBN : 9781456759780
Format : E-Book
Dimensions : N/A
Page Count : 176
ISBN : 9781456759773

About the Book

Whether you are thinking about entering the contract cleaning business, have a young company that may be struggling to get to the next level, or have a mature organization that may need to look at things in a different light, this book is for you. From naming your company to selling your company, this book covers all the bases. Dick takes you through the mistakes he made when starting his company, to the stumbling he did along the way, and how he got up and kept going. Some of his real life stories will amuse while others will make you sit back and take note of how you can make a correction in your company that can save or earn lots of dollars for you. Dick includes ways to approach a banker, attorney, accountant, insurance agent as well as the supplier of your cleaning products and equipment. Doing these things right will put money on your bottom line, doing them wrong may put you out of business in a hurry. Not to be forgotton, he also includes a chapter on preparing your company for sale. Dick sold his company and can provide helpful suggestions on what you need to do and not do to be ready to sell. Dick interjects humor along the way to emphasize some of his mistakes and what he learned from them. You will particularly want to read chapter 18 where he talkes about his favorite sayings and how they affected him. In that same chapter he also talks about actual calls he took from employees calling in to report they would not be at work and how he handled the calls. Last but not least, he provides you his thoughts on how to focus on becoming a leader as well as what he envisons the characteristics of real success are. This book is designed as a working tool. It is written in conversational style and will provide you a true encloypedia for being in the contract cleaning business. Enjoy and learn.

About the Author

Richard D. (Dick) Ollek founded his own Building Service Contracting firm in 1972 after managing another company for 9 years. He served as CEO of his company until selling it in 2005. After selling the company he founded Consultants In Cleaning, LLC where he serves as Senior Consultant offering marketing assistance, workshops and educational seminars, as well as ongoing telephone consulting with client guiding them in their everyday business endeavors. He has successfully assisted many companies in obtaining double digit sales results while improving bottom line percentages. In 2007 he also became a founding member of Tripod Learning Associates, an organization offering a variety of products and services dedicated to maximizing the value of a company. These products include a FREE weekly pod cast as well as a monthly subscription based Inner Circle for members to receive education on a particular subject in greater depth than the weekly pod casts. Information on both is available at Dick and the Tripod associates have also developed a sizable library of CD’s and DVD’s on a wide variety of subjects to enhance a company’s education. These are available at Year after year, Dick continues to be one of the most highly rated speakers at various industry conventions, workshops, and seminars. He is in high demand by individual companies where he conducts one and two day training workshops that continue to earn him return engagements. In addition to this book on the DO’s and DON’Ts of Contract Cleaning, he has authored two additional books entitled “Selling Contract Cleaning Services 101” and “Finding, Training, and Keeping GREAT Service Employees 101”. Dick, his wife, Barbara, and their dog Ceasar, divide time between their home at the Lake of the Ozarks in Mid Missouri and their place in Southwest Florida.