Work Ethics and the Generation Gap!
Which Ethical Track Are You On?
by
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What is Generation X & Y? Could this be a possible answer to our generation gap? I do find this topic very facinating, because it may define how some of us are the way we are, and our work ethics. This may be due to the timeframe we were born into and what events transpired in those years. I also believe that when things happen to us such as abuse, death in the family, accidents, hardships, poverty, and tragic events, etc., it plays a huge role on our character and who we become. Future events may continue to define our future generations.
From Roberta Fox, a Community members input on Work Ethics in Chpt.7
Work ethics I believe, are developed in the home. I also beleive that work ethics have a great deal to do with common sense.
Many people who are shy should try and seek employment where they are basically secluded. Those who work with the public need an outgoing personality. I personally feel that companies try to "skimp" by hiring anyone and everyone. Many of the younger employees I have encountered, with ages ranging from 16-25, have a lot to learn. They are too busy on their cell phones, talking with fellow associates, and having friends visit.
Many businesses employ younger managers who may lack some work ethics themselves or just do not know how to mangage their employees. I feel that employers need to have ongoing training from managers that will help the younger workforce; the goal would be to have better employees with more motivation and desire.
Customer service is not the same as it used to be and not the same everywhere. Customer service has a great deal to do with our new generation working in those jobs.
From author /employer Dana Gordon in chapter 2
No matter where you go or what you do in business there is a customer. Serving that customer is what the business of business is. Follow the Ritz Carlton example. As another employer in this book put it, "Communication, communication, communication. Always listen to your customers and don't assume anything. Say what you mean and mean what you say.
Some of the characteristics James Cole looks for when hiring someone are:
Intergrity, Attitude, Attendance, Appearance, Productivity, Organizational skills, Communication and Teamwork. (Further defined on page 81)
This book is full of valuable opinions, information, stories and resources that can impact our present and future generations to come.
"Train a child in the way he should go, and when he is old he will not turn from it." (Proverbs 22:6, NIV)
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About the Book
Work Ethics And The Generation Gap!
Many employers are noticing a pessimistic difference in today's generation. We are all asking what happened to responsibility, motivation, having positive values, and integrity along with wanting and expecting more of today's youth and ourselves. Of course, there are many who have that excellent work ethic already. There are those who are workaholics and may need more balance in their lives, and maybe manage their time more wisely, which is also covered in this book.
It sounds like there may be some questions. The real question may be: "Do we have the answers and how do we meet this solution as a nation?" I believe those of us who are parents, employers, teachers and all positive active members of the community can motivate the necessary changes towards more agreeable and moral principals. Dr. Joanne Sujansky, founder of KEY group, author, and certified professional speaker sheds some light on Generation X, Y, and the baby boomers in chapter ten. Also find out what the community has to say in chapter seven.
About the Author
Robin L. Rask is known by many as the Queen of Time Management and is often referred to as a workhorse.
Robin has been an Employment Specialist for 20 years and a vocational (R.O.P.) Regional Occuptional Program teacher for the past 12 years. Before that, she was in various sales, public relations, management and marketing positions. Along with both of her current jobs she also volunteers and makes presentations when ever possible by assisting others.
Robin holds a credential in Personnel Administration and has designed, facilitated and coordinated numerous employer seminars. She has served on several community advisory boards and has been a long standing and active member of the High Desert Employment Services Network and the One Stop Career Center.
Robin is brief and to the point when teaching applicants about work ethics and how to obtain employment because she knows what employers expect. Part of Robin's work ethics and time management techniques are organization, self discipline, multi-tasking, prioritizing, having integrity and learning to say NO when ever possible. These attributes are futher described in her books.