Sorry Works! UP Book

About the Book

“Want to elevate your disclosure efforts UP from good to great? Achieve greatness with your disclosure program by learning from your colleagues around the country. This user friendly text is loaded with stories and questions about disclosure from healthcare, insurance, and legal professionals working to master disclosure. This is the essential reference tool for anyone developing and operating a disclosure program, including risk and claims managers, defense attorneys, CEOs, CMOs, nursing managers, physicians and nurses, clinical ethicists, and patient advocates.”

About the Author

Doug Wojcieszak is a disclosure training consultant with several personal and professional experiences with tort reform and medical malpractice issues. A nationally recognized leader in the disclosure movement, Wojcieszak founded Sorry Works! and has trained thousands of healthcare, insurance, and legal professionals across the United States and around the world. Wojcieszak co-authored the best-selling Sorry Works! Book, authored the Little Book of Empathy, and partnered with ELM Exchange to provide on-line disclosure training modules for front-line staff in acute and long-term care settings.