We
were all assembled as the manager began to speak. “Tomorrow, the district
manager will visit our store so I want everybody to be ready. Today, I want all
department managers to make sure that their departments are neat and well
stocked. I don’t have to tell you about the reputation of Charlie Bear, the
district manager. You all know that he is nearly a legend at The Fair Store. So
be on your best behavior and we’ll get through this inspection.”As
I looked around the room, I could see fear in everybody’s eyes. Charley Bear
was truly a Fair Store legend. He was nicknamed the “Grizzly,” or Charley the
Grizzly Bear. He earned that nickname because he was a man eater. Three,
sometimes four, The Fair Store’ employees would be out the door after one of
his visits. Nobody in the room wanted to be one of his victims, so everybody
was scared. I was especially scared, a single mom earning an exciting $3 an
hour. My rent plus $25 equaled a fourth of my salary. With babysitting fees
that eat up half my salary, I needed this job. It made me independent of my
awful parents. Of course, I liked working at the Las Cruces, New Mexico Fair Store. The Fair Store liked me too. I had
started out as a $1 an hour saleslady, and now I was overall manager of the
first floor. Not a lot of money for a high school grad, but sufficient to get
me by in 1977. I thought to myself that Charlie Bear, the Grizzly Bear, may be
a man eater, but he also was credited with recognizing good people at The Fair
Store, and pushing them along. Maybe, I’ll be one of those he pushes up The
Fair Store ladder, instead of out the door. The meeting had been going on for
20 minutes when it was suddenly interrupted by a customer walking into the
room. The manager turned to him and said, “This is a private meeting for The
Fair Store’ personnel only.” The stranger wore blue jeans, a blue jean shirt
with a beautifully inlaid turquoise bolo tie. A cowboy belt encircled his jeans
with a large turquoise belt buckle. He was only average height with his hair
slicked back in a ponytail. He looked like an Indian just off the reservation.
“Sir, if you’ll wait outside, we’ll deal with any complaint you might
have.” The stranger turned away from the
store manager and faced us, the department managers. He spoke in a quiet but forceful
voice. “Folks, my name is Charlie Bear. I’m The Fair Store district manager
from far off Albuquerque.” Those
sitting in a slouch, or those who were inattentive, suddenly sprang to
attention. “I’ve been in your store for a day and a half, just looking. This
store has a few problems, but we, working together, can easily fix them. The
Fair Store has always been a family to me and I’d like to be part of your
family. Remember, there is only one way to do something, the right way, The
Fair Store way. So, if the manager is done, go back to work and do the
excellent job you have always done for The Fair Store. I’ll be around to talk
to you so have a great day. Oh, who is the manager of the first floor?”
Everybody
turned to look at me. I stood up, “Sir, Mr. Bear, I’m Carole Belleser, the
manager of the first floor.” “I’d like to see you after the meeting and we’ll
walk the first floor together.”My hands started to shake. Sweat started down my
forehead. He singled me out first because the first floor must be a mess. I’m
out the door, fired. Why else does he want to see me first? I’ve worked my ass
off to get the first floor in shape. I didn’t see anything wrong with it, but
obviously the Bear did. I thought, if he fires me, I’ll apply for unemployment
the next day. I raced up to the front, and almost with a stutter, I greeted
him. “Glad to meet you, Mr. Bear. I’ve heard so much about you.” I shook hands with him, but it was obvious my
hand was shaking. Please, please, Mr. Bear, don’t fire me. I need this job. Oh,
God, do I need this job, I thought to myself. Please Lord, don’t let him fire
me.