Most people seem to have a very negative impression
of statistics. They don’t understand it
, don’t trust it, and when pressed will readily admit that they are either
intimidated by it or have no interest whatsoever. When I admit to having taught statistics to business students,
even as only an adjunct instructor, looks range from awe to dread that I will
say something that will magically give you a headache. This statistics-phobia seems to be a very
common problem.
How many people have I seen walk into a college
business statistics class with that “deer in the headlights,” “what have I
gotten myself into” look in their eyes?
How many have left it until the last semester before graduation? How many would have skipped it entirely if
it were not required? These are people
who are not the least bit intimidated by batting averages, third down
completion percentages, playing the lottery or going to the casino, basketball
free throw shooting percentages, or even infant mortality rates. Yet the very thought of statistics as a
subject of study sends shivers down their spines.
Others have said to me, “I would really like to know
more about statistics, but I don’t want to spend the time taking a course and
working through all of the problems at the end of the chapters; I just want to
know a little more about it.” Most
don’t know that it’s possible to learn just a little without getting bogged
down in the complexity.
This short book is intended to address these
problems, by describing the concepts of statistics without requiring
calculations, to give people an idea of what it’s all about in a friendly and
accessible way. The organization is
similar to most basic statistics text books, but the emphasis is changed from
formulas and calculations to ideas about what is happening and why. It is more important to know what a standard deviation is and why you might want to calculate one than
it is to know how to calculate
one. A simple spreadsheet program on a
PC can do the math.
We see almost nightly on the national news stories
about what new drugs are being tested, what foods have been shown to be
harmful, what vitamins may prevent
cancers, what health practices will allow you to live longer, and what additive
that was assumed to be bad for you has now been shown to be not so bad. Unfortunately statistics like these are all
around and people need to know enough to deal with them. Both in business and in our personal lives
knowing about statistics is often the only way to tell what is important from
what is just the latest fad. Without
knowing something about the subject, people are exposing themselves to the
chance of being confused, or worse,
taken advantage of, by those who can use or misuse statistics to their
own advantage. To put yourself in a
stronger position you don’t need to know how to do any calculations. You just need to have an understanding of
the subject, its strengths and weaknesses.
Being familiar with the concepts in this way will
make it easier for those planning to take a formal course later and get deeper
into it. It will also make it easier to
survive the daily onslaught of news headlines designed to get your attention
about the “latest research” through fear or exaggeration. It will help people at work dealing with
programs like total quality management or six sigma, all of which are based in
statistics. I used to tell my students
that if they only knew the concepts and the vocabulary they could always remain
calm and look into the details later.
If someone at work mentioned standard deviation or chi-square and saw
that lost look in their eyes, they were already at a disadvantage in the
conversation.
Although most of the math involved in a basic
statistics course is no more difficult than algebra, it can serve to distract
and confuse people. Students memorize
formulas and miss the point. They learn
to recognize patterns of problems, so that they can “plug and chug” through the
calculations. At the end of the course
most people forget the formulas that they crammed into their heads for the exam
and are left with nothing but the good feeling of having finally passed the
course.
In summary, there is a large number of people who
have been exposed to statistics either formally through college requirements or
informally through daily references in the news, weather, and sports. Most are not fully equipped to handle this
information. The current alternatives
of taking a formal class or reading a standard text book are not practical.
Here’s what lies ahead.
The first chapter describes the need, how statistics
are all around, unavoidable, and surprisingly so common that most people take
the situation for granted.
Chapters 2-7 walk through the ability to use
statistics descriptively, using simple examples and charts to show the basic
concepts. It begins with some key
definitions followed by examples of some “data visualization” techniques. Subsequent chapters explain the mean and
standard deviation, distributions, again with simple examples and figures to illustrate
various points. Chapter 5 on probability
(a must for people interested in winning the lottery) is des