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Shipping method

If no shipping methods are available, please contact us at support@contentdistributorsllc.com. No shipping required for e-book only orders.

Please read the following disclaimers before proceeding with your order.

AuthorHouse utilizes Content Distributors, LLC for printing and distribution fulfillment. As a print-on-demand provider, Content Distributors, LLC prints each order as it is placed.

Printing Timelines

  • Softcover - three to five business days
  • Hardcover - five to seven business days
  • Full-color - five to ten business days

All shipping timelines and service levels are based on the date your books leave the printing warehouse. You'll receive an e-mail on the day your order is shipped. This e-mail will contain shipping tracking numbers if you've selected a shipping method with parcel tracking. Your books can be shipped from a variety of printing warehouses depending on geography and the availability of books in your order. In most cases, this variation will decrease shipping times as the orders have less distance to travel to reach you.

Shipping Options

Orders sent with USPS Regular Mail/UK Standard/AU Standard are not traceable and not insured. Expedited shipping services are also available for an additional charge. Only USPS Regular Mail may be used for PO Box addresses. Our traceable shipping options may only be used for physical addresses. When selecting your shipping option, you understand your order will ship after the book(s) has/have been printed.

International Shipping

International shipping is qualified as any order not shipped within the United States, Great Britain or Australia. As with all of our shipping methods, tracking information will be forwarded to the e-mail address provided during registration. Delivery time depends on location. Customs and duties may apply depending on country of delivery.

Replacement and Refund Policies

Due to the nature of our business, most orders are printed at the time the order is placed and cannot be cancelled or changed. Books are nonreturnable. We do NOT execute refunds once the order is already with our printers. Please double check all shipping/billing addresses, quantities and shipping options before submitting your order. Orders sent with USPS Regular Mail/UK Standard/AU Standard are not eligible for a refund or a replacement if lost in transit or if damaged.