Of Wooden Tops and Mice
by
Book Details
About the Book
Ever dreamed of a newly fitted kitchen or bathroom, then bought one, only for it to turn into a nightmare? This book tells the real story of what it’s like to work behind the scenes of a home-improvement company. The mismanagement and incompetence, the failings, and the politics, as well as the customers that the consumer programs chose to ignore, recited as a human story by a man who, for nearly thirty years, was left to sort it all out.
About the Author
Steve Beattie was born in Watford, England, in 1964. He is an only child. His mother was an administrator and his father a draughtsman. He was trained as a junior kitchen planner then progressed through the ranks, holding key positions at a number of blue-chip home-improvement companies to become a well-respected industry professional.