Reveal the Best in You!
by
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Let me begin in an area we are all familiar with...using the telephone. This is a utensil that is very much taken for granted. We feel lost without it. It expresses the reputation at home, business or any organization in how a person answers the telephone. People can tell about you or the company you represent, just by listening to the sound of your voice. A friendly greeting is a reflection of you, it should reveal eagerness to assist them. Keep in mind, these callers are seeking information, so put yourself in their place. Help them and they will love it. You will make their day and yours.
An example: you call a relative and ask how they are doing. They answer with a cold flat response, “fine”, and not ask how you are doing. Instead they say, “what do you need?” or “what is up?” How negative and insensitive this sounds. It may be a sign of an unpleasant gesture. This does not motivate anyone, no matter how much you like them. Do not let it discourage you. Be courteous, sound happy, make the call short to close the conversation. End it with a warm goodbye.
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About the Book
Do you want to improve your way of life emotionally, physically and professionally?
This book incorporates important subjects, yet rewarding, which enables a person to improve themselves and their way of life. Beginning with telephone etiquette, creating your own wardrobe and finishing with a little yoga relaxation, are just some of the topics covered.
It is very important to believe in yourself, what you stand for and what you are trying to accomplish in whatever path you may take. Learn from your mistakes with patience and understanding while keeping in mind that unfortunate things do happen for a good reason. Do not despair. Be happy!
About the Author
ISELA GARCIA is a professional model and self-improvement instructor with 30 years of experience and knowledge in her field. She was the lead model for Gilbert''s Women''s Apparel and then studied to become an instructor at her modeling school. Over the years, she has volunteered her classes to the City of
She is the proud mother of three children, ages, 29, 31 and 33 and resides in