The Guide to Effective Supervision

by Richard D. Ollek, CBSE, RGC



Book Details

Language : English
Publication Date : 6/19/2015

Format : Softcover
Dimensions : 6x9
Page Count : 118
ISBN : 9781504917438
Format : Hardcover
Dimensions : 6x9
Page Count : 118
ISBN : 9781504917445
Format : E-Book
Dimensions : N/A
Page Count : 118
ISBN : 9781504917421

About the Book

This book is composed of twelve lessons that can be taught as a supervisor’s class so when they have completed all the lessons, they will be an effective supervisor. Each lesson is designed so the participant reads the information, is given an opportunity to discuss the material, and then answers questions at the end of each lesson that facilitates discussion to enhance the learning opportunity. The lessons are based on real-life situations that a supervisor encounters every day on the job with no theory, just straight-to-the-point information that the reader can understand and put into practice on their job.

About the Author

Richard “Dick” Ollek has been in the building service contracting industry since 1963, thirty-four of those years owning and managing his own company that operated in several midwestern and southwestern states. Since 2005 he has been a consultant and coach to BSCs who want to move their companies forward in both sales and profitability. Dick also provides educational and training DVDs that are available on his website at The material covers all aspects of the industry, from sales to human resources to operations to administration. Most are done in such a way that they can be viewed by one person or used as a training session for several participants. In addition, he conducts one- and two-day in-person workshops for individual companies as well as periodic ones at various hotels throughout the United States. Free weekly podcasts are also posted on the companion site——that are short, concise, helpful videos and audios about a variety of industry subjects. By clicking on the "sign me up" icon on the site, an e-mail can be sent whenever a new posting appears. For several years, Dick has also been posting a weekly blog on his Consultants in Cleaning LLC site that also covers the many facets of doing business in today’s environment. Dick served as president of the Building Service Contracting Association International, where he speaks at their annual convention regularly, receiving high ratings for his subject matter and delivery of the information. He lives with his wife, Barbara, and their Boston terrier dog Caesar at the Lake of the Ozarks near Camdenton, Missouri.