My career spans over thirty years. During this time, I have held the positions of inside Sales, outside Sales, Sales manager, vice president of Sales, and owner of two companies. I understand the Sales process and the mentality of the Sales rep. My career has always centered on Sales. I have done my share of cold-calling, appointments, speaking engagements, managing Sales reps and territories, designing and implementing CRM solutions, and more. The one thing that was always constant was my dislike of cold-calling. I loved to go on appointments and to be in front of the customer. However, I hated making the cold calls to get appointments. As a result, I formed Concept Services. If I hated to make cold calls, then I believed there were lots of Sales reps that hated to make cold calls. If this were true, then companies were struggling with gaining opportunities to get in front of new prospects and customers. I formed Concept Services to focus on the part of Sales that most people hate, and that is cold-calling. Over the years, Concept Services has become very proficient and effective in this role. We have developed a process and methodology that works. I believe that to be successful in anything, you must be disciplined. Concept Services is built on discipline.