Essential Leadership Skills for Hospitality Supervisors:

An Experiential Approach

by George Ojie-Ahamiojie



Book Details

Language : English
Publication Date : 7/29/2008

Format : Softcover
Dimensions : 6x9
Page Count : 144
ISBN : 9781438901046

About the Book

The success of any organization, is a direct link to the employees' performance. In the hospitality industry, several managers work long hours; five to six days a week, with little or no quality of life. So the success of these supervisors is not only important, but necessary. The fact is their success is directly linked to their employees’ performance. And the employees will only provide high-quality service when they feel the managers are on their side and have provided the tools, training, and motivation necessary for them to be productive employees. Due to the intense labor of this industry and the continued changing of the workforce, supervisors must learn how to effectively communicate, train, develop, delegate, and motivate this diverse workforce. They must also learn how to handle marginal employees, solve problems, and make good and effective decisions.

Essential Leadership Skills for Hospitality Supervisor – An Experiential Approach, will help you in the acquisition of the knowledge, skills, and abilities necessary to succeed in this endeavor. This book will not only discuss several theories and concepts, but will also provide you with several practical applications you will need to be successful.

This book is easy to read and understand. It teaches you how to select the best talents in your team, train, develop, and motivate these employees; how to empower and delegate some of your responsibilities; how to provide the tools needed to accomplish the tasks; and finally how to move from a manager who does things right,  to ultimate become a leader who does the right things right!

I hope you find this book motivating and helpful. I wish you continued success in your career and this industry!

About the Author


Dr. George Ojie-Ahamiojie is a professor at Orlando Culinary Academy, in Orlando Florida, where he teaches several hospitality management courses.  He also teaches as an adjunct instructor at the University of Phoenix, and online at several universities across the country. His work experience has taken him through Hyatt Hotels, Marriott Hotels, and Walt Disney World resorts.


Dr. Ojie-Ahamiojie earned his doctorate and specialization degrees in Higher Education and Leadership from Argosy University/Sarasota, Sarasota, Florida; master degree in organizational management, and human resources management certification from University of Phoenix; and bachelor degree, and minor in psychology from University of Houston, Houston, Texas.


He is passionate about diversity and inclusive communication. He believes in employee motivation, helping them set attainable goals, training and developing, coaching and mentoring as one method of building employees’ mastery. Part of his leadership philosophy is breaking all the rules; after all that is how he knows the limit of his powers.