Management Steps of Success (S.O.S.)
4 Basic Points Train, Motivate, Delegate, Follow-Up
by
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FOUR BASIC STEPS
TO EFFECTIVE SUPERVISION
I - Train: You must train the employee to be proficient at the
task. Do not assume that the employee knows what
you expect. Set your expectations for the employee
based upon how well you have trained them for the
assignment. You can not hold them accountable if
you haven’t properly trained them.
Ask Yourself - Was the employee properly and
completely trained for the job?
II - Motivate: As a manager you must take an active role in
motivating your employees. Create an environment
where employees enjoy coming to work, since they
spend much of their life there. Ask each employee
(individually) what motivates them to work to their
maximum potential, and find creative ways motivate
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Book Details
About the Book
It is time to move the text books and theories aside! This book is powerful and will take you on a journey through “real life” experiences of managing employees. It will cut to the chase, and is formatted as a quick reference guide. The topics are concise, to the point, and easy to read. Keep it in your office to refer to, or utilize it as a training tool. It will keep you inspired, while in the difficult task of managing employees. There are five chapters; The Manager, The Employee, Managing Employees, Goals and Expectations, and Achieving Results. This book is a “back to basics” approach of effectively managing employees, focusing on four basic points; Train, Motivate, Delegate, Follow up.
During the past 20 years I have worked for too many managers, that, in my opinion, were not qualified to be in their position. They lacked the “people skills” to be effective. These individuals were intelligent when it came to preparing budgets and decision making, however, they lacked the most important quality. They had not mastered people skills, which is critical to building a strong team.
It is my hope that this book will convey to managers that their employees are their greatest asset. They require skillful, yet delicate managing and monitoring, just as any other investment does. It is similar to a marriage of a spouse, that you’ve made a commitment to. You constantly strive to improve it and you do not give up easily.
Management Steps of Success is written solely from 20 years of management experience and training. It will keep your interest as you read along, with it’s remarkable truth, humor, and down to earth style.
About the Author
The task of managing employees is a never-ending challenge. I’ve managed a countless number of employees during my career, ranging from entry-level to mid-level management positions. My experience includes retail manager, district manager and field training coordinator, as well as supervisor for a governmental agency which included a unionized workforce. It was my job to figure out what motivated each employee, as well as to understand their habits and work ethic. To increase my knowledge, I took various courses in business, management, and human relation skills.
I joined the management team, not primarily for the extra money, but to make a difference in the organization. I saw the way employees were being treated and thought there was a great deal of room for improvement, so I decided to take the next step… and climb the ladder. It was my goal to create a positive change in the company, and I worked hard at treating employees the same way that I wanted to be treated. I focused on rewarding employees who performed well, and worked with others to improve negative attitudes, as well as unsatisfactory performance. I built a “team” of employees who took pride in their work and had positive attitudes. I would like to share the knowledge I‘ve gained through my personal experiences, with you. Remember… As a manager, you are only as good as the people who work for you!