I’ve met hundreds of buyers and
inventory managers. I always ask, and no
one has ever told me that as a child, growing up, they wanted to become a buyer
for a wholesale distributor. Nor have
many told me they spent a big part of their formal education studying
statistics, logistics, forecasting, negotiating skills, and other key topics to
train themselves to be a buyer or inventory manager.
Some people choose to become
buyers or inventory managers, but most arrive at the job of managing inventory
not by their own choice. Most learn the
skills “on the job”. Usually, that means
practicing with someone else’s money. In
my case, as a business owner, it meant practicing with my own money. The mistakes of buying too much are still in
inventory and visible to all. It is
harder to see the impact of the mistakes of not buying enough, and giving poor
service.
This book is organized from the
ground up. All the basic building blocks
are discussed first. You’ll have to read
a lot to get to replenishment purchasing, but that’s the way your system should
operate.
It is essential to get all the
underlying data right first. If you do
that, then a well-designed system can largely take care of itself. Buyers will seldom have to change an item on
a suggested order if the underlying data has already been entered and
validated. If they do decide to change a
suggested order quantity, it means they need to update the underlying data,
too.
If you have embedded approved
seasonality information into your item or category forecasts, then the system
will ramp inventory up going in to the season, and ramp it down near the end of
the season.
If you have to order $2,000 from
a vendor to get prepaid freight, your system shouldn’t even suggest an order
until you need that amount, or until the projected lost sales of not ordering
now offset the added freight expense of a small fill-in order.
If you have a service level goal
(and you should), then that should establish your safety stocks. The system can only drive your inventory and
service levels toward your goals if these goals are recorded, implemented, and
monitored at the item level. Otherwise,
you have to “steer” the system continuously.
You probably won’t get the best results, and only luck will bring you
close to your goal.
This book covers all these topics
and more.
Buyers who do not have all these
tools usually need yellow sticky notes to remind them lots of details. Buyers who do not have all the right software
tools usually have LOTS of yellow sticky notes stuck everywhere in their
office, to remind them of all the things their software won’t do on its
own. They need notes about the start and
end of every season for every seasonal line, and a thousand other details. It’s an easy way to tell how good an
inventory system is. No sticky notes in the buyer’s office means the data is already
recorded in the system, and the buyer doesn’t have to try to remember it.
If you’re an inventory manager or
buyer, and you need lots of sticky notes (or “jogs” in your Outlook files, or
notes in your calendar, or any other system except posting all the data to your
inventory data base), then your system may not give you the right tools for
optimum inventory management.
The techniques discussed in this
book apply to the inventory management of a wide range of hard goods.
However, these techniques will
not help manage fashion items of any kind.
All of the techniques presume that there is demand history for an item,
and that history can be used to forecast the near future demand for that
item. Fashion items do not fit this
model. Other forecasting techniques must
be used to estimate demand for things like the latest CDs and DVDs, seasonal
apparel, best-seller books, and other items that have a total life cycle of a
few weeks or months.
Certainly some items in these
categories become regular sellers over a longer period of time, and then the
techniques in this book could be applied to them.
So, the critical measure is the
overall life cycle of an item. The
techniques in this book will not help manage items that go from introduction to
obsolete in a span of weeks or months, but they are very valuable for items
that sell for an extended period of time.
Most replacement auto parts and
many other hard goods have a life cycle of years or decades. For these items, forecasting based on demand
history works well, and all the techniques in this book will have value.
The book has formulas and
examples to cover merchandise selection for distribution centers and stores,
several forecasting models, safety stocks, order intervals, computing suggested
orders, promotions, forward buys, stock adjustments, and supply chain
considerations.
If you have an interest in
inventory management, you need this book--