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1.

Taking Your Customer Care™ to the Next Level

Customer Retention Depends upon Customer Care

Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their business. That’s a big mistake! Nadji Tehrani and Steve Brubaker, both Customer Care™ experts, explore how to go...


Format: E-Book

Our Price: $9.99

2.

Taking Your Customer Care™ to the Next Level

Customer Retention Depends upon Customer Care

Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their business. That’s a big mistake! Nadji Tehrani and Steve Brubaker, both Customer Care™ experts, explore how to go...


Format: Perfect Bound Softcover(B/W)

Our Price: $16.95

3.

Taking Your Customer Care™ to the Next Level

Customer Retention Depends upon Customer Care

Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their business. That’s a big mistake! Nadji Tehrani and Steve Brubaker, both Customer Care™ experts, explore how to go...


Format: Dust Jacket Hardcover(B/W)

Our Price: $27.99

4.

CUSTOMER ROMANCE

A New Feel of Customer Service

CUSTOMER ROMANCE “A New Feel of Customer Service” Is about creating love – not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for t...


Format: Perfect Bound Softcover(B/W)

Our Price: $15.18

5.

CUSTOMER ROMANCE

A New Feel of Customer Service

CUSTOMER ROMANCE “A New Feel of Customer Service” Is about creating love – not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for t...


Format: E-Book

Our Price: $4.99

6.

Virtanza

The Art and Science of Successful Selling for the Business-to-Business Sales Professional

VIR-TAN-ZA (vûr-TAHN-zƏ) n. [neologism, a newly coined term] 1. A condition, state, or attitude of truth, financial success, and customer loyalty among business-to-business sales professionals. 2. Courage in the face of adverse business cycles or u...


Format: E-Book

Our Price: $7.99

7.

Virtanza

The Art and Science of Successful Selling for the Business-to-Business Sales Professional

VIR-TAN-ZA (vûr-TAHN-zƏ) n. [neologism, a newly coined term] 1. A condition, state, or attitude of truth, financial success, and customer loyalty among business-to-business sales professionals. 2. Courage in the face of adverse business cycles or u...


Format: Dust Jacket Hardcover(B/W)

Our Price: $23.99

8.

Virtanza

The Art and Science of Successful Selling for the Business-to-Business Sales Professional

VIR-TAN-ZA (vûr-TAHN-zƏ) n. [neologism, a newly coined term] 1. A condition, state, or attitude of truth, financial success, and customer loyalty among business-to-business sales professionals. 2. Courage in the face of adverse business cycles or u...


Format: Perfect Bound Softcover(B/W)

Our Price: $14.95

9.

Surviving The Middle Miles

26.2 Ways To Cross the Finish Line With Your Customers

Succeeding with your customers and associates requires great discipline. In his new book, Darryl Rosen will help you "survive the middle miles!" The inevitable part of any business endeavor where the excitement of the start has faded and yo...


Format: Perfect Bound Softcover(B/W)

Our Price: $14.99 $12.99

10.

Remember Me...I Am the Customer!

A Customer Service Tool

How important is it that customers feel good about their business transactions? Is good customer service enough or should consumers expect more? How important is it for customer service employees to be a proper fit for the job? Are irritated customer...


Format: Perfect Bound Softcover(B/W)

Our Price: $15.50 $13.50

11.

Remember Me...I Am the Customer!

A Customer Service Tool

How important is it that customers feel good about their business transactions? Is good customer service enough or should consumers expect more? How important is it for customer service employees to be a proper fit for the job? Are irritated customer...


Format: E-Book

Our Price: $3.99

12.

The System’s Bitch

A Humorous Look at My Painful Life as a Customer

At one time in my life, I thought I un...


Format: Perfect Bound Softcover(B/W)

Our Price: $10.99 $9.80

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