The Complete Guide to Auto Glass Installation
About the Book
The Complete Guide to Auto Glass Installation is a comprehensive textbook on auto glass replacement and repair. It outlines the safe and proper installation and repair of all auto glass used in domestic and foreign motor vehicles and off road equipment. The Guide is written by two experts who have 42 total years of experience in the auto glass industry and 36 years of training experience in both technical and customer service. The Guide is written with the student in mind. It includes easy, understandable step by step instructions illustrated with color photography, diagrams and tables. It aids the instructor with learning quizzes and exams. In the event of an accident, auto glass installed incorrectly can result in serious injury and possible death for the vehicle occupants. Correct auto glass installation: · enhances vehicle performance · aids in proper accessory operation · contributes to safety equipment deployment · Improves vehicle appearance · Provides for the customers' comfort and safety. This Guide not only helps the student learn how to put in auto glass but also teaches why the correct procedures are important. Improper auto glass installation can endanger the vehicle occupants and cause undue liability exposure to the installation shop. This Guide teaches the proper procedures according to Federal Motor Vehicle Safety Standards and the ANSI/AGRSS Safety Standard. Auto glass installation is too important to the well being of the consumer and to the long term success of the repair shop to put the responsibility into the hands of others. Auto glass technicians and auto collision professionals must maintain the highest standard of safety glazing. This Guide aims to assist in that endeavor.
About the Author
Bob Beranek has been a trainer and a well respected leader in the Auto Glass Industry since 1973. He started his career at a large regional glass company in the Midwest as an installer and progressed to a District Service Manager/Operations Development Manager. Here he set up one of the first technical training programs in the country for installation technicians. In 1992, Bob started Automotive Glass Consultants to spread the gospel of safe installation practices to organizations and companies all over the world. He developed technical training schools for the National Glass Association, PPG Prostars, Vitro America and Mexico, most of the major foreign and domestic car companies, the Independent Glass Association, and many other independent glass shops. Bob is a member of all of the nation's auto glass certifying agencies, a board member for the Automotive Glass Replacement Safety Standards Committee (AGRSS) and the Chairman of the Standards Development Committee. He is also a proud recipient of the Len Stolk Special Achievement Award. In addition, Bob developed the online training website www.AutoGlassUniversity.com, one of the few technical training courses in the country that is an approved AGRSS Registered training program. Ann Schuelke spent twelve years managing up to 40 field offices for a large Midwest glass company. There she did sales, customer service training, recruited and hired staff in all locations and managed a training team that maintained consistent performance throughout the organization. Ann is certified as a Senior Professional in Human Resources (SPHR) and has 20 years of direct sales experience. She has worked as a Director for a Human Resource Consulting and Staffing firm and has worked closely with small businesses helping them to market and grow their business.